What makes us different.

 

We understand that there is only one chance for a funeral and it is as important to us, as it is to you. This is what motivates us every day to provide our clients with the highest quality of service.

We are family-owned and operated

Being family owned means we are accountable to you and your family and not a large corporation. Our success is measured by the trust of those families we have served for generations.

Independent choice

Unlike most of the funeral homes in our area, we are not bound to any venue or limited by distance or geography. We can offer you a wide choice of venues, burial and cremation options to suit your convenience and budget.

Personalised

Everyone is unique and individual, and their farewell should reflect that. We will listen to you and together design a personalised and meaningful service that meets your preferences, values and beliefs. We are here to provide you with options, you make the decisions.

Transparent and fair prices

Our prices are itemised and clearly explained during our arrangement meeting. We will provide a personalised quotation so you can make an informed decision.

Convenient locations

We offer modern, comfortable meeting facilities in Neutral Bay. We service funerals from the North Shore and Metro Sydney, Greater Western Sydney and the Blue Mountains.  Funeral services can be held in our Chapel located at Emu Plains.
Visit us at Neutral Bay, or one of three other offices or we can come to you.

Attention to detail

Our staff are simply the very best. We are kind, knowledgeable and dedicated to each family. Our unique and well developed system of checks and balances ensure that we get it right for you every time. We have designed our own In House Training Programme to focused on highest quality service and care standards. If requested we can offer an all-female service.

Rapid response

We are there 24 hours a day, seven days a week. We can meet you at your home, virtually, our office or anywhere and at any time you need us.

Respect for diversity

We are committed to equality and inclusion, and respect all beliefs, faiths, nationalities and cultures.

Emphasis on community involvement

We actively participate in our local communities, through charitable contributions and community projects. We value sustainability and can offer families ways to create an environmentally-friendly funeral.

Care for your financial needs

We know funerals can be an unexpected cost, and there will be families who need our help. We are available to talk with you about a service that will honour your loved one without causing additional financial burden. Please know we are here.

Our guarantee to you

Our fair prices represent great value on the North Shore of Sydney, Metro Sydney, Western Sydney & The Blue Mountains. Our staff will always be kind, considerate and knowledgeable. Our facilities will always be modern and immaculate. If you are dissatisfied with any aspect of our service, we will reduce or remove a portion of our service fee.

These are just a few reasons to choose Grace Funerals, but hear from our client families in the Testimonials section.