What to expect at our first meeting

“Your feelings and your comfort are the most important things at this time” Tom Dooley, Director Grace Funerals


When you arrive

When you arrive, you will be welcomed by your dedicated funeral consultant who will be guiding you through the funeral arrangement. You will be shown into our contemporary family room, where you will be offered refreshments.

We will guide you through the arrangement process, explaining how you can create a memorable and exceptional celebration of your loved one’s life. This is a two-way conversation, we want to hear about your loved one, your ideas and desires for the service.

We will assist you with:

  • Curating the type of service you desire and understanding what is most important to you and your loved ones.
  • Completing paperwork for the death certificate with Births, Deaths & Marriages
  • Scheduling the funeral, date, time and sourcing the location
  • Selecting a burial or cremation location
  • Arranging a viewing
  • Sourcing a Clergy or Celebrant
  • Choosing a casket, urn, flowers or other items
  • Designing your orders of service and other tribute memories
  • Preparing an obituary notice
  • Identifying pallbearers
  • Transparency on all costs and fees

You will also sign necessary authorisations or make arrangements to have them signed by the appropriate family members.
Please bring along the clothes that you would like your loved one to be dressed in.

Telling your loved ones story

We encourage you to bring photos or special memorabilia so we can better understand your loved one, how you would like them to be remembered and how we can tell their story. This will help us create a truly fitting memorial service. Take a moment to consider and make a note of their:

  • Favourite song
  • Place they loved to visit
  • A hobby or activity they loved
  • Outfit that would best represent their personality.

More Information about how to add personal touches 

Registering a death

All deaths that occur within NSW are legally required to be registered with the office of Births, Deaths & Marriages. We will ensure that your loved one’s death is registered quickly and accurately. Once registered, Births, Deaths & Marriages provide a formal death certificate, which is often needed in relation to any legal and estate issues that may need to be attended to.

To accurately register a death the following information is required:

  • Full legal name
  • Last address
  • Date of birth
  • Place of birth
  • Father’s name & occupation
  • Mother’s full name including maiden name & occupation
  • Date of Marriage(s), To Whom, and Place(s) of Marriage
  • Full names of Children and their dates of birth

Additional Items you may like to bring to the initial meeting are:

  • A recent photograph
  • Centrelink / Department of Veteran Affairs (DVA) number
  • Place of burial (if pre arranged)
  • Brief Obituary (if possible)
  • Clothing